Bill drove a series of filmed interviews about the internet in the early 90’s with IDEO employees. I showed up with all kinds of notes about what I should say and sat in the chair in front of the camera and completely froze in a nervous brain lock.
He walked up to me and grabbed all the notes in my hand and smiled saying, “You don’t need any notes. Just tell me.” I think Bill taught me how to think and he drove everyone to be entirely authentic.
I visited him and Karin this last Christmas in NY with my kids and Laurel… He so engaged my kids in Carnegie stories and gave a wonderful tour of the mansion and museum space under construction. He will forever remain one of my greatest heroes.