I cannot really say that I knew Bill well; I met him in the early 90s when doing my MBA at London Business School (a time when Angela Dumas & Peter Gorb were active there). Even though our encounters were few, I just feel so strongly about wanting to share (not least triggered by the short video we saw of Bill at the d.confestival in Potsdam a couple of days ago). Whenever I was in his presence I felt embraced by his kind and wise eyes as just who I was; there was a calm and empathy that made me feel safe, and allowed my thoughts and understanding to wonder in new directions. Thank you Bill.