Bill, it seems, found a way to make everyone feel at home. I’d only been a couple of months in Palo Alto, but was beginning to feel the pangs of longing for home when Bill sidled up to me, unsolicited, to share some Moggridge wisdom. With a reassuringly familiar accent, he clearly and quickly jotted down directions for a certain shop in SF stocking Marmite, Shreddies, Digestive biscuits and other British delights. It made all the difference. Thank you Bill. A wonderful man, sorely missed.