Being as accomplished as Bill was, it surprised me that he was such a humble, nice person. I would see Bill at conferences and talks after my time at IDEO and he would always make time to come by and say hello, chat for a while, tell a few jokes or amusing stories.
I often wondered why a chat with Bill had this uncanny way of putting you at ease and leaving you on a high note. But then again he always reminded me a little of Obi Wan Kenobi…. Hmm….