Was fortunate to meet Bill in LA in 2004 while interviewing him for a part of my Fulbright thesis on the role of education in design, the d-school, the ‘new’ and much needed design education. We talked a lot about designers being built as a ‘T’ – vertical skills and horizontal communication. A bridge between disciplines. He was a gentle giant, never boasting and always on the point. Was a privilege to see him more times after he moved to the East Coast, and lastly through his ‘Design Talks’ series. Mentor, leader – thank you for your openness, and for making an impact in my life and career.