When I first met Bill, he caught me by surprise. I was still meeting so many new faces at IDEO when a tall, gentle giant introduced himself. I remember thinking, “YOU’RE Bill Moggridge!?!” But my starry eyes quickly normalized while Bill talked to me as if he’d known me for years. And I’ll never forget looking at photo-booth photos from one of our holiday parties. Bill’s really stood out to me — not because he and his wife were obviously having a *great* time, but because he always showed such genuine joy in life. What a gift. Thank you Bill.