I had just joined IDEO when I worked with Bill on the UK launch of his book. I remember we were in the midst of the launch preparations running around like crazy, when he suddenly stopped and asked ‘Where were you from again?’ “From the Canaries” “Well, that surely makes you a Canary Bird, right?”
I did not know Bill for long but he somehow made you feel you had known him forever. He truly cared for people and I feel lucky to have met such an incredibly wise and generous person. Bill, we miss you already.